Doggie Detail FAQ's
How do I pay?
Each month, Doggie Detail will email you an invoice for your dog waste removal service. You can pay by credit card (follow the directions on your invoice), through online banking, or you can send a cheque made out to Doggie Detail Pet Services to the address below:
Where should I put my bucket?
On your dog waste removal service day, make sure that you have your bucket at the front or side of your house in a place that is clearly visible from the road. Doggie Detail crew members do not go into backyards for Curbside Collection Service customers. Also, please put your bucket in the same place each week.
What if I forget to put my bucket out?
With our monthly rate, you can put your bucket out as frequently (or infrequently) as you like. We’ll be by to check each week! If you forget to put your bucket out, rest assured we’ll be back the next scheduled service day to collect your pet waste.
Can I put small plastic or biodegradable baggies of dog poop in my bucket?
No. We ask that our customers shake out the dog waste from the bag into the bucket. Baggies, even biodegradable baggies, clog our disposal system.
What happens when it snows?
On snow days refer to our facebook page and other social media streams for updates or concerning any possible service cancellations. Please note that typical monthly fees still apply.
Is it true that Doggie Detail has an amazingly fun Facebook page?
Yes, it’s true! We love connecting with our customers and have built a strong Facebook community to do just that. Like our Facebook page and enjoy our hilarious pictures, fun trivia, and inspiring stories. See you there!
What do we do with Pet Waste?
Currently all the pet waste we collect gets taken to a sewage treatment facility here in the Lower Mainland. We’re also in talks with a facility that turns farm waste into natural gas as a future means of disposal